FlyerTalk Forums - View Single Post - Points not refunded for a restricted cancellation booking
Old Jan 1, 2024 | 10:20 am
  #5  
CanaryWharf
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5 Years on Site
 
Join Date: Nov 2019
Location: Dubai
Programs: Marriott Ambassador, Hilton Diamond, Accor Diamond, BA Gold, QR Plat
Posts: 434
Originally Posted by teodranik
Spoke with the hotel and they were clueless and not helpful. Accor team is not operating today so will check this tomorrow. Good start to the year for me
Well, I was told that hotels cannot refunds points and that Accor Customer Support has to do it. So I guess we are stuck with dealing with them.
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