Originally Posted by
iwillflytheworld
This error is just unbelievable... I don't see how AC can backtrack now without creating a PR nightmare in the best case, lawsuits in the worst. Another non-insignificant difference between 50K and 75K is preferred seats worldwide at time of booking (restricted to Canada/continental US for 50K).
Meanwhile, no elite package for me yet (first time SE).
I think that either a "PR nightmare" or "lawsuits" are highly unlikely...don't really see this is as press worthy (unless you consider FT to be part of the 'press') and what would the legal basis for a lawsuit be, 'extreme disappointment'?
It's a Customer Service issue fundamentally between AC and those customers, the rest of are just bystanders with lots of opinions and buckets full of popcorn, with many reveling in yet another AC screw-up.