Originally Posted by
flightyryan
See above please. Working on this brick wall!
You are exactly right! And currently it is not editable. I'll bring it up with the team. We didn't expect the Passport feature to go so viral!
I think you've emailed support? I recognize the phrases. I honestly do not know what's going on, and 99% of Apple Watch and Widget issues are solved with reinstalling and rebooting, plus it has extremely extremely limited troubleshooting abilities. For example, *Apple* limits when we update those things. Not us.
So we tend to reply with "reinstall everything and reboot everything" and that works like 99%. It does sound like potentially something is wacky with *your* account in relation to friends – if it's not working in both places and getting stuck. I have never heard that before.
To be honest... we can go spelunking on it, but this sounds so specific and so rare and Watch/Widget are so Apple controlled that it'll probably be fastest for you to: Remove each Flighty Friend, such that are back to zero. Delete every Flighty app everywhere. Reboot everything device. Reinstall Flighty on iPhone and add your friends back. Reinstall Flighty on Watch. Basically that gives Watch and Widget a clean install.
Yes, we have spoken about it. Apple has acknowledged an iCloud issue on my account too and my account is pending a reset by Apple themselves. It's possible this could fix it. I'm a software engineer myself, so maybe I can help poke around? (Though, my experience with iOS/watchOS apps is limited). I'd be entirely willing to go fully exploring the issue at hand, but as far as complications go on the watch, it's only the Flighty complication that refuses to update after the initial update. It's worth noting the complication worked flawlessly with the initial Apple Watch release of Flighty.
As for reinstalling, I've literally done exactly what you just described. I have a bunch of Flighty friends, so I'm not to keen on dropping all of them yet. The iPhone home screen widget works as expected, as do the lock screen and home screen widgets on the iPad, as do the desktop widgets on macOS. It's strange that the iPhone lock screen widget would be broken when the other widget works. I'm wondering if it could be specific to an iPhone model.