Originally Posted by
WineCountryUA
Canada is pricing using international rules . Domestic BE is also N, international BE uses the normal fare classes
A N class domestic ticket, SFO-ORD in Feb
Thanks, WineCountryUS. I have figured out that
pricing goes by international rules, and allows other fare classes (incl. N, but not limited to N) to be sold/combined as Basic Economy. However, I am not sure that
BE privileges (notwithstanding pricing and fare class) are clear ex-Canada.
To exemplify futher, i've tried a HNL-IAH-PTY "international" itinerary, where BE books in T class, but the pop up shows NO full-size carry on. So pricing is based on international rules, but entitlement is "true BE"...
In fact,
https://www.united.com/en/us/fly/tra...c-economy.html specifies:
Carry-on bags are not included unless you're flying to South America, across the Atlantic or on an international flight across the Pacific. You can prepay to check a bag or check a carry-on at your gate for the regular bag fee plus an additional $25.
We also have the non-permissive language in my email confirmation from UA, despite the pop-up.
So this is now a two-thread issue:
(1)
Specific to me: will I be able to take a full-size carry on this YYZ-HNL itinerary despite the prohibition in the email and the website description? Will gate agents know, especially on the LAX-HNL segment where the fare class is N? Will that (and other segment) BP show "No carry-on"?
(2)
General: Shouldn't UA actually ensure correct information is given to passengers? If ex-Canada is an exception, it should be added to the list, together with South America and Int'l TA/TP. And UA should not send emails saying a full-size carry on is not permitted on the ex-Canada itinerary they just sold on the basis that a full-size carry on may be taken on board.
Originally Posted by
notquiteaff
If you buy that ticket, I would print out the screen (ideally in such a way that it’s clear what itinerary it applies to) and take it with me to the gate. If the gate agent wants to charge you for the bag, show the print out. If they don’t accept it, pay and later contact UA for a refund (and if necessary file a DOT complaint).
I agree. Thanks for the suggestion and for the sanity check. I might even be proactive about it, given that the flights are months away...
The problem remains that paying the fee (and trying to recoup later) at the gate still gets the bag checked (i.e. not allowed in the cabin), which is a problem if the carry-on has items that cannot be checked (or that are too valuable, e.g. electronics, as per CoC).