Originally Posted by
daenous
OP - wasn't there a case of EK from AKL on false advertising or deceptive advertising? I know SYD isn't AKL but maybe that is an angle available?
The difference for EK was mainly that it wasn't a one-off/infrequent change. EK operated a worse cabin (with angled rather than flat beds) on a route that they advertised prominently with their flagship business product. I think BA would get away with the change away from Club Suites based on operational requirements/airframe swaps as they aren't advertising as Club Suite and
only operating as old CW which is essentially what EK did do.