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Thread: Points not refunded for a restricted cancellation booking
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Old Dec 31, 2023 | 1:02 pm
  #3  
CanaryWharf
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5 Years on Site
 
Join Date: Nov 2019
Location: Dubai
Programs: Marriott Ambassador, Hilton Diamond, Accor Diamond, BA Gold, QR Plat
Posts: 434
Same happened to me - Accor replied to me that I should go ahead and cancel my booking and that they will refund me. Based on that written confirmation, I cancelled the booking, but they have been ignoring me since then and haven’t credited the points back (11 days).
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