FlyerTalk Forums - View Single Post - United Makes It Easier for Families to Sit Together

Dec 30, 2023 | 1:30 pm

#158

WineCountryUA

Moderator: United Airlines

Join Date: Jun 2007

Location: SFO

Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat

Posts: 72,959

Quote:

Originally Posted by mduell

United guarantees families with children under 12 can sit together - https://www.prnewswire.com/news-rele...301750716.html

So your phone call should find flights available where you can sit together.

Yes but ....
Yes, only if there are available seats, if no available seats, then it may mean changing flights (for free) -- which could be challenging for an international connection (in a holiday season)

Quote:

Originally Posted by MitzEclipse

put us in economy plus - seats were open but $129/ea. Was a gesture of good will. Probably as they also realized a two year old cannot fly alone in a seat by herself. These flights were booked months ago, could have easily been sorted up front with a better system that did this automatically

Yes that is an option for UA to provide E+ if seats are not occupied

Did you select seat assignments in advance? Were they changed?

If none was available at booking, with children you MUST call immediate or risk not getting adjacent seats at checkin. Never, let this slide.
UA will not involuntary move passenger to accommodate you. UA will suggest different flight options, no move passenger.

Last edited by WineCountryUA; Dec 30, 2023 at 1:41 pm Reason: which could be challenging for an international connection (in a holiday season)

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