I am generally one to really be aggressive towards people looking for compensation, but my friend, you are not them

You are entitled to many things and I think an apology is top of the list
Massive refund of not only points but $$
I would think they could find 2 adjoining rooms instead of cramming you into one tiny one at least.
This is tip of the iceberg IMO

Lets see what the Lurkers can do - they have their ways most times to get a happy outcome for all parties