I just received an email purporting to be from
[email protected]. It says:
You recently submitted a request to correct your personal data and a request to access your personal data.
To address your requests, we must verify your identity for security purposes, and we have determined that we need additional information for our identity verification process. We would kindly ask you to respond to this email within two weeks with your date of birth (MM/DD/YYYY) and with as much detail as possible on what you would like to be corrected. Once we receive this additional information, we will complete our identity verification process and address your requests as appropriate, which we anticipate will occur within a reasonable amount of time.
If you have a MileagePlus account, you can also update your personal details and marketing preferences anytime by logging into your MileagePlus account here or contacting the MileagePlus service center here.
Please note that we may not be able to correct certain information, such as where we are maintaining a record or as related to historical transactions. If you are requesting a correction because you believe that historical information reflects an inaccuracy, we may request additional details to confirm that the correction is appropriate.
Sincerely,
United Airlines
The email header shows a return path of
[email protected] but a message ID ending in outlook.com.
Regardless, there is NO way I'm responding to this by replying via email with sensitive personal information. If this is legit, United needs to do a better job of identity verification -- but I'm assuming it's not legit, return path not withstanding.