Yes, you are lucky in some regard to having a room at all during this busy travel period. But that doesn't change the fact that you booked and paid for a suite, that due to issues within the hotel's control your suite has become unusable, and now you are not in the class of room you're paying for. A well-run hotel would have proactively apologized (profusely) and proposed how they intended to make things right. Since it sounds like they didn't do that, I suggest you (in addition to reaching out to the Lurkers as they requested above) request a meeting with one of the hotel's senior managers so you can calmly explain your disappointment and propose a solution that will make you happy. Whether that involves a partial refund of cash and/or points, a full refund, a credit on a future stay, some amount of complimentary dining on-site, or whatever else is up to you. They don't have to agree, but it's much easier for them to look at what you've asked to make their decision on compensation than for you to just leave it up to them. Good luck.