Originally Posted by Stranger

Or perhaps that AC is not the only airline to have an antiquated and inefficient IT structure? Would not be overly surprising if the Aeroplan systems were a museum piece. No reason for this to be very high on their priority list.

Possibly also bandwidth limitations between systems/Amadeus?

Perhaps it would not be a bad thing if a court were to decide that the terms and conditions of their web site cannot be enforced. One-sided, slip a paper under your nose, you don't like it go get your flying elsewhere. Isn't that a bit too much? I tend to see these as more of an exercise of intimidation than something the lawyer who wrote it truly believes it has any teeth.