Hi
I’m just wondering if any AA crew read this and could give their perspective.
I flew AA recently London-Philly on the 787 with the dimmable window shades, rather than pull down ones. I was in Premium Economy.
The flight left London local time 10.15 in the morning and arrived into PHL at 1pm.
About 15 minutes after take off the crew overrode the dimming controls and set the shades to half darkness - I really hate this on a day flight, I want to do this myself and anyone who wants to sleep usually has eye shades. The darkness makes me feel claustrophobic and I like to look out especially if there’s turbulence. Plus daylight is a proven help for jet lag on a west bound flight.
About 30 minutes later they set the controls for full darkness so it was just like a night flight till about 30 minutes before landing. I found the crew on this flight very, very unfriendly and they just didn’t seem in any way approachable so I never mentioned it but this flight seemed looooong as a consequence.
This only happened in premium and coach - not business.
To me it almost seems like a crew’s way of subduing passengers but who wants to sleep on a day flight that’s taking off at 10am?
Anyway I’m just wondering if anyone else feels the same or it’s just me? How would you have approached this with a crew that quite frankly were very unwelcoming? I will definitely vote with my wallet next time and avoid AA if I see it’s a 787.