Had an eventful stay at the hotel.

on 12/24 night someone rammed their car in the south tower building. Thankfully no one was hurt but it did create panic.




Requested a late checkout at 2 pm for being a Platinum. Was outright rejected stating they are a convention hotel and are not bound to honor late checkout and was asked to vacate at 12 pm.
I confirmed with MBonvoyAssist over Twitter and they confirmed that the hotel isn’t a convention hotel as stated by the hotel.