A family I applied a Status Pass for just got denied lounge access at LAX due to Capacity issues. Putting aside the various how did AC allow these capacity issues to occur can I assume AC will give me no consideration that part of the benefits were not made available? I am guessing not and wasn't really inclined to chase for anything.

I just feel bad because you get a friend excited to be able to use a benefit and they get turned away is a bit of a bummer.