Ok, so the new reply is:We are sorry that your flight plans were disrupted.
We have found out that cancelled flight TK1083 Istanbul to Belgrade flight on the date of November 1st, 2023 due to the operational reasons.
In relation to your feedback, we would like to inform that we unfortunately cannot meet your compensation claim, as there is no civil aviation legislation applicable to the flight irregularity that has taken place at your departure point.
However, in order to compensate you for this, we ask that you send us the invoice(s) for your expenses during this irregularity. You can do this by checking the “Previous feedback” option on our feedback page. We’ll review your invoice(s) and let you know about your payment as soon as possible.
Any suggestions?