I quite liked the Westin - a nice, bustling hotel with a lot of heart - here are my impressions:

Pros:

• Hotel was fully sold out online, but I was upgraded to a Crown Studio, which had full separation between the bedroom and living room
• While I think the bed covers should have been thicker (no fluffy duvet), the bed was very comfortable with plush pillows, warm linens, and a plush mattress - slept well
• Shower pressure was decent (though took a bit of time to warm up)
• Nice comfy couch and large desk
• Delivered some chocolates and local treats as a welcome gift
• Delicious ginger tea in the lobby that they served me as I walked in
• One of the associates who checked me in and out was so friendly - she came up as I was looking at the Christmas decorations to see how I liked them and expressly processed my check-out as I was standing in line behind a “complicated checkout” that they didn’t want me to wait - we even got to laugh about the Christmas traditions I’m escaping by being here in China
• Evening service in the lounge (accessible directly from either Crown or Grand Tower on the 5th floor) was quite good with tasty dessert and Bailey’s
• Offered breakfast in the restaurant or lounge without a welcome gift choice - restaurant breakfast was pretty good - liked the omelet and chocolate waffles as well as that iced croissant
• No issue with the 3 PM late checkout I requested

Cons:

• Bed covers should be thicker
• No real afternoon tea service in the lounge

I would return.

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