Originally Posted by
mattjam
Hello. A bit of a specialist questions for the legal eagles here.
In the summer, Vueling Airlines denied boarding to my family and I. I bought the tickets from BA.
I have contacted Vueling on multiple occasions but they are ignoring me. So, I am going to file a claim.
Vueling is not based in the UK, so that seems to necessitate the completion of a Form N510 (on the English Court website). Is Vueling a party to a consumer contract for the purposes of the claim? I didn't buy the tickets from them - although they are providing the services. UK 261 seems to require me to go after the airline (Vueling) not the seller of the tickets (BA).
Are you bringing a claim under the UK equivalent of EC261 IDB protections?
If so you can sue them in E&W using the address of a place of business of theirs in the UK. As they fly to most UK airports and are owned by IAG, I would use the IAG HQ as the address for service.
I have sued foreign companies using their UK office addresses.