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Old Dec 21, 2023 | 4:28 pm
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Jiatong
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echo this
Originally Posted by halls120
Marriott doesn't care one bit about customer loyalty. All they care about is getting customers to spend their money at a Marriott property. Why some believe that rewards are "loyalty" programs is mystifying.
But the Marriott CEO says the customers are the hotel owners, not the paying guests!
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