Originally Posted by
vernonc
On two occasions I have boarded and received a text that my upgrade has cleared. I called a FA to get me my new BP from the GA and moved seats. So I guess there is a system in place and perhaps its a lot of work for the GA.
Could it have been a case where you were upgraded earlier, but the text took a while to get to you? I had that happen a couple of weeks ago where I was upgraded at about T-40 (new boarding pass was pushed to the app) but I didn't receive SMS notification of an upgrade until the door closed.