Originally Posted by sentom
why in god's name is that a poor showing by LH/OS? a lot of people complain about too busy lounges, so why should you be able to use their lounges when you not even fly their network?
Because they said so and I earned my SEN based on them saying so. If people are complaining about not having room in the lounge they've been promised, surely the answer is not to unfairly kick them out of that lounge!? The answer is larger lounges, not cancelling a promised benefit.