Originally Posted by Soriak

I'm here now, and it has its ups and downs.

Upside: One of the staff in the lounge (Godfrey) is incredibly kind and helpful. The food is generally pretty good, and if you get upgraded to one of the larger rooms (or the entry-level suite), it's spacious, and the layout is fantastic. Space-wise, a good choice for a long-term stay.

Also, there's now an MTR line stopping next to the hotel that will take you to Central in about 25 minutes. It even has a first-class wagon that costs an extra HKD 15 (USD 2) or so. Totally worth the money. You have to tap your octopus card before boarding the train to "upgrade."

Downside: not much variety in terms of lounge food. Always the same selection of cold cuts, a rotating pasta dish, and rotating desserts. It tastes good but is disappointing compared to the Regency in Tsim Sha Tsui or even the Centric in North Point. The breakfast is pretty awful: no dish worth mentioning. Internet is spotty, to the point where you'll probably need to hotspot from your phone during certain hours of the day. I made a reservation in the main restaurant, famous for its Peking duck, just to be informed that they won't have the duck that day. I'm not sure whether that's a one-off problem or something to keep in mind. Also, the lounge staff takes the 6-8 happy hour very seriously. I tried to pour something at 5:55 (after it was set up), and someone ran over to stop me and inform me that I had to wait until 6 -- strange more than anything. I don't know if that's a result of some of the lounge staff being new, or whether that's what they're told to do.

Overall, I'd stay here if you value a larger room. Otherwise, the Regency in Tsim Sha Tsui is worth the extra cost, in my opinion, and strikes a good balance between cost and room size, with an amazing lounge -- by far my favorite in Hong Kong (I stayed there for almost two years). The Chinese Restaurant has an incredible a la carte dim sum breakfast that is a must-have and well worth the price. The Centric in North Point is a great option if you're okay with a smaller room and a somewhat packed lounge that may involve picking one of two dinner sessions -- but it probably has the best food of the three. I'm not a huge fan of HK's Grand Hyatt: I found the mix of average service, dated rooms, and blatant elitism quite off-putting, but maybe others have a different experience. I think they used to be among the top and haven't quite realized that they have been overtaken by the competition. The Peninsula, Rosewood, Four Seasons, and the renovated Regent are much friendlier, and having tried at least a restaurant in all of them, there's just no reason to eat at the Grand Hyatt.