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Thread: 24-hour cancellation
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Old Dec 19, 2023 | 12:24 pm
  #7  
smanch
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5 Years on Site
 
Join Date: Oct 2016
Location: AKL, YUL
Programs: NZ*GE, UA*G
Posts: 362
Originally Posted by lars_
Interesting. Definitely had it done for flights from NZ, so maybe have just had understanding customer service reps
Yeah I definitely have cancelled within 24 hours for free before on NZ originating flights....maybe they're required to do this per the USDOT rule but don't state it in their Terms?

We have a somewhat fluid scheduling situation so I may need to cancel this one, is why I inquired.
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