Originally Posted by
LyingFlat
This is because for flights to/from the USA, USDOT requires airlines to provide a 24-hour 'cooling-off' period when a reservation is made at least 7 days before departure. For other destinations this doesn't apply.
Does it apply on flights originating in NZ? I feel like it used to say there was a 24 hour cancellation on the NZ website too... maybe only available by phoning in