FlyerTalk Forums - View Single Post - Sheraton Grand Sydney Hyde Park, Sydney, New South Wales, Australia [Master Thread]
Thread: Sheraton Grand Sydney Hyde Park, Sydney, New South Wales, Australia [Master Thread]
View Single Post
Old Dec 18, 2023, 8:32 pm
  #923  
Ross0
 
Join Date: Nov 2005
Location: WAS
Posts: 1,626
Originally Posted by iluvdoco
I believe the hotel is partially correct in that only 1 room gets lounge access. However, you should have lounge access for the SNA suite room but not for Room 2; lounge access for yourself + 1 registered guest because of your Platinum status. If you had directly booked the suite then all registered guests in the suite would get lounge access.

Usually if I want club access for 2 rooms, I make sure to book a club room for my guests and then I book a base room with SNA for myself. Then you're guaranteed club access for both rooms.
I don't understand your response. Room 1 should get lounge access because it's a suite (shouldn't matter whether the suite was confirmed with cash, points or SNA etc.). Room 2 should get lounge access because the occupant has the requisite status. No?
Ross0 is offline  
Reply