Originally Posted by
Gold_Member
I’m reliably informed by an experienced Partner Airlines agent at AS that this is the fault of the operating carrier, Fiji Airlines. Their system has not refreshed the inventory and hence it remains visible to all of their partners as available. The refresh issue can last for days, weeks and months. Apparently Korean Air are the absolute worst at refreshing their inventory to partners with some inventory showing up incorrectly for almost the full schedule.
If we have to call up to manually check every FJ award (which isn’t available anyway), I think I’ll just cop the deval and move on. Snagging premium long haul awards was never easy but this just pushes me over he edge.
I recognise I'm not in a position to know better, but what that still doesn't explain is why those same flights seem to be bookable and can be successfully ticketed via other programmes. In my case, for example, I finally gave up after a week of efforts with AS (including to try to book flights as new dates came onto the schedule 11 months in advance) and was able to book one of the same set of flights via Qantas and it ticketed immediately. That would seem to suggest it's more than a simple refresh issue on Fiji's end --- specifically either that availability isn't actually allotted to Alaska for whatever reason or Alaska's IT system isn't able to successfully confirm and ticket the seats if it is.