Originally Posted by
perfusionist1982
My ticket is not cancelled and still shows active. But apparently there is a note on it by the revenue department saying it has been cancelled and the refund has been issued. I never got the refund. The ticket seems to be active because I am able to change seats etc. Should I assume it won't be honored ? The flight is scheduled on the 31st.
This will be an interesting one for sure! Perhaps a few more details might help our understanding:
1) How do you know there is a note on it? Did they tell you on phone?
2) Was this one of the ticket that was reinstated/rebooked manually?
3)Refunds are pretty quick. You get an email with a pdf and money is back around 3 days after...but in your case your timeline might be tighter so unsure how this would work for you.
There is nothing we can assume based on the circus that has been going on so tbh you might even be ok given dec 31st is in 2 weeks!