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Old Dec 16, 2023 | 2:54 pm
  #145  
WineCountryUA
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Originally Posted by shihhsien
This was our understanding of *A rules as well, but not what we experienced.

We were traveling in business class between EWR and Canada. However, EWR agents insisted non-UA*G only gets 2 bags in business class (standard allowance, no additional bag benefit). They were trying to charge us $200 to check in a 3rd bag.
Most of those doing bag check at EWR are not UA employees, stand your ground and escalate if that happens again
If you paid the charge, go to UA Refunds
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