FlyerTalk Forums - View Single Post - Expected handling of missed connections
View Single Post
Old Dec 16, 2023 | 3:44 am
  #5  
beckoa
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
1M
Community Builder
15 Years on Site
 
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, Hertz PC, Marriott Lifetime Plat, CO, 7H, BA, 8E
Posts: 44,252
EF can help to see the reason for the delay as well. There are a lot of new CSR's. There are also a lot of us on FT who have too much experience with AS and can quote off rules and policies that are not every day experiences. Bottom line, ymmv. Glad it worked out in the end.
beckoa is offline