Originally Posted by
Xyzzy
Have #3 tell the agent that passengers 1 and 2 couldn't make the flight and politely ask that they be taken off. No details sh
uld be necessary. This avoids UA from having to try to find the passengers.
it may also save a delay for the other passengers.
Or if you have a club entitlement a club agents can also do this and are often less under pressure to get 10 things done..."Wasn't feeling well" is a viable explanation if you feel the need....but a couple years ago coming back from the EU after a scheduled 18 hour connection my wife decided she'd prefer to stay at our place in DC than come back to Cleveland only to turn around a few days later...I had to be in CLE, OTOH. Club agents had no qualms dropping her but said I'd have to call refunds to have any miles redeposited (award ticket)... I didn't bother with that because if any residual it wouldn't have been with it, and I doubt there was residual to have.