Originally Posted by
CDTraveler
None of those tasks require professional skills. Do they have a relative/neighbor/friend who has experience traveling by air who could take them to the airport, and help them with check-in and getting to security/document check? Can you email them a map of each airport they will be in, with probable gate numbers indicated? Attach a photo of an arrivals/departures monitor, explain how to read one?
Great ideas,
CDTraveler
I like the idea of a map. You could show them quite a bit on the map-- gates, etc, also that the ladies and gents bathrooms inside the airport can be quite far apart sometimes.
The little necklace pouches for passports and boarding passes might be helpful to keep the documents handy during the security checks.
It can be confusing to read the arrivals/departures monitor, so be sure to tell them that it might be listed by departure times OR alphabetically by airport code.