I ran into multiple issues with the tool very recently when trying to book some QR and CX flights. When I listed BKK-DOH and DOH-MAD separately, it wouldn't show any QR flights for BKK-DOH and instead forced a connection in KUL.. When I listed BBK-MAD it correctly showed the QR flights.
Originally Posted by
dvs7310
Best guess is that it's favoring BA because of the first segment part, the fact that we can't feed it segment by segment or designate carrier by segment is really frustrating.
With your CX problem, I've had similar issues with it, also on the AKL route oddly enough. The ONLY way I could get it to give me CX segments to AKL was to use CX as my favored carrier in the top right of the tool. But when I did that, it would also insist to route me on CX for other intra-Asia pairs vs. allowing the direct flight (on JL in my case, but have seen it do similar with other pairs).