Originally Posted by
pbd456
I just check in IC Yokohama grand, and I have yet to put any charges. When I click on redeem, it says either o have no check in, the.hotel is not elegible or my IHG number is not associated with the stay. The club agent just ask me to call IHG
I think you need to have charges on your account before it will allow you to redeem the voucher. Try again when you have put charges on your account, though you should wait till you have charged at least $20 before you redeem a voucher. Generally it is best to redeem just before you check out.
Last edited by minz56; Dec 11, 2023 at 1:20 am