FlyerTalk Forums - View Single Post - Refund of avios booking due to death of a family member
Old Dec 10, 2023 | 5:17 am
  #5  
fruitcage
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Again sorry for your loss. As above you should easily get the Avios and cash back less $55/£35 per person. Plus with a chat on the phone, BA are often more lenient and helpful in such sad circumstances.

BA would view the purchase you made of the Avios as a separate transaction, so you might struggle to get that purchase reversed.
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