FlyerTalk Forums - View Single Post - American Express (USA) retention offers (2023)

Dec 9, 2023 | 2:20 pm

#1196

mia

Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures

Join Date: Jun 2003

Location: Miami, Mpls & London

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Posts: 51,825

Quote:

Originally Posted by lax01

.....don't know why AMEX wants me to cancel this card!

They do not. Their algorithm predicts that [someone like] you will not cancel, and even if the algorithm is inaccurate this time they gain data to improve it.