Originally Posted by
dmac1418
This still seems to be an issue. I'm trying to change my booked flight from ONT-ATL-JFK to ONT-ATL-LGA. I booked in F with miles.
When searching for a change it shows as available for a 0-mile difference, but when completing the transaction it errors with "The fare for the flights you selected just sold out. Please search again to view and select alternate flights. ROR4259".
I've been trying to make this change since yesterday, and it continues to show as available in new searches online and in the app. I messaged and Global Ticketing Support told me to cancel and rebook online, but the same price is not available for new bookings.
So you are saying the same award price is not available for new bookings? How far out are flights? My guess is that it may be using original issue date for measuring advance purchase requirements and there is original booking class inventory. But when you are changing flights before departure on domestic fares, it is supposed to use reissue date to measure advance purchase requirements (it can only use original booking date to measure AP when changing flights after departure). So it is erroneously presenting an award which is not actually available for booking due to AP requirements.
