Originally Posted by
ringingup
By accepting a refund you've waved your right to obtain a replacement flight. The best way to go about this would've been to pressure them to rebook you. Upon refusal, state that you'd rebook yourself and then claim retrospectively.
I think you're still eligible for compensation as long as your flight was cancelled less than 14 days before departure.
Ok, they refused to re route or rebook as all nearby dates were full and one agent (out of 4) claimed there was no cancellation/ missing connection so I was concerned they were not going to acknowledge refunding. VN10 just left Paris so wasn't cancelled even though an agent multiple times said it was.