FlyerTalk Forums - View Single Post - AAdvantage eShopping / Cartera Questions / Discussion / Vendors / Issues
Old Dec 7, 2023 | 8:18 am
  #3  
txpenny
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Join Date: Sep 2014
Location: TPA/DFW/K15
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Originally Posted by RaindropT
Has there been a solution to the gift card purchases not tracking? My last 5 gift cards have not tracked (the last one that did track was on 11/18). I need to buy more today but I'm hesitant to do so at this point. I'm using Chrome and third party cookies are allowed. I'm getting the pop-up confetti screen at the end of the purchase but no email confirmation and nothing under Notifications on the AAShopping site. I did put a support request in, but since it's been less than 15 days, I just got a canned email back telling me I have to wait. Has anyone gotten this issue resolved through Cartera/AAShopping and actually gotten their missing miles/points?
Originally Posted by notquiteaff
I had to write in for two, but received the credits without issues. Haven’t bought any since 11/17.
Originally Posted by sof_lance
My last two didn't track. Chrome, 3rd party cookies enabled, pop-up confetti. Waiting on the 15-day mark.

Prior, GC has tracked for me as fast as 30mins!
I reported missing points for the 23rd, 25th, 26th & 29th. So far the 23rd & 25th were awarded yesterday with the "Missing Online Transaction" message. Just got the resolution email today for the 26th.
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