Originally Posted by RaindropT

Has there been a solution to the gift card purchases not tracking? My last 5 gift cards have not tracked (the last one that did track was on 11/18). I need to buy more today but I'm hesitant to do so at this point. I'm using Chrome and third party cookies are allowed. I'm getting the pop-up confetti screen at the end of the purchase but no email confirmation and nothing under Notifications on the AAShopping site. I did put a support request in, but since it's been less than 15 days, I just got a canned email back telling me I have to wait. Has anyone gotten this issue resolved through Cartera/AAShopping and actually gotten their missing miles/points?