Husband and I had a trip planned this past fall we had to cancel. We were each assigned eCredits for the value of the tickets ($925/each).

Looking to book a trip over Christmas for the two of us that's $978 total ($489/each) for both tickets. When I go to apply my husbands eCredit it only covers his $489 instead of applying all $925 of his eCredit.

Per delta.com (https://www.delta.com/edoc/displayEd...0redemption.):

1. Redemption/Transferability: This eCredit is non-transferable unless assigned to someone traveling with the original eCredit owner on the same reservation at the time the eCredit is being redeemed. Delta assumes no responsibility for unauthorized use of the eCredit by any person who presents it for redemption.

I'm traveling with the original eCredit owner, on the same reservation at the time the eCredit is being redeemed. Confused why the residual value is not transferring to my husband's ticket as well?