Originally Posted by
Baze
I have turned down an upgrade. Was Hilton at London Heathrow. Traveling with my sister we booked a room with 2 queens. When we were checking in they smiled and said we have upgraded you to an executive room with 1 King. I politely said thank you but that won't work. My sister and I don't want to share a bed. Took them about an hour to get us back to a 2 queen room and they apologized.
Same thing happened in Doha last year for the World Cup. My dad and I got an upgrade at the Hampton of all places to a beautiful corner King with sweeping views of the harbor. Problem is, we both valued getting sleep so we begged them to put us back in a 2 Queen (even with no windows basically). They fought back with us but eventually did it.
For the OP, I definitely get factoring the 1-3 naptime for kiddos. That's an important part of booking rooms for us right now, too. There needs to be a separate area. I'd just try and politely work the front desk when you're there. If all else fails, go to the new room and then tell them it's not acceptable and not what you booked (if it is indeed smaller).