Originally Posted by
songsc
I suggest writing in about the express dinner as well if you are not happy about it. Many people don't want the full meal or meal at all, but some do. Express meals are more about cost cutting IMO.
Your presumption about cost cutting is incorrect. Late night express dining came about as a result of Customer feedback, consumption surveys, and audits of untouched food & wastage. The benchmark for express service was formerly 21:30 hrs and pushed to 22:00. Clearly, the vast majority does not want 2 hours+ of food service pushing midnight. Even with the full dinner, pushing 21:00 hrs, many Customers pass on the main course, cheese and dessert, favouring sleep.