Originally Posted by
c1223
"You don't get lounge access flying AA domestic", apparently, according to that agent, even for BA emeralds... I don't know what is on their screen when they scan the BP but it was very much computer says no.
What the heck did they smoke? And how messed up that computer was?
Ok, they can be ignorant, but I would also blame (at least a bit) those who trained them.