Originally Posted by
zkzkz
I could be wrong but I don't think "multi-city" really means anything as far as fare calculation is concerned. It's purely a UI web site thing. Presumably the web site doesn't want to offer change options where the original routing doesn't even appear so if it looks like it's a complicated routing it switches modes so you can select similar routings to the original one. It certainly does suck that the multi-city mode doesn't show pricing until the end.
What happens is that if I have say EDI-YYZ-YOW booked, and I need to change, it has no problem giving me options, with prices, including say EDI-FRA-YYZ-YOW. However if I change to that sort of trip, or even start with that trip, and add an eupgrade (or at least one for the TATL segment), *then* the UI starts showing the trip as a multi city and it is impossible to change it. I can click 'change flight', but then am required to select which flight in the multi city I want to change, e.g., YOW-YYZ or YYZ-FRA or FRA-EDI, but whether I select one or all of them it always returns an error and will not move beyond that page.
The reason I thought it might be relevant is because originally my receipts are all in CDN, as I booked from Canada. But after it gets split into a multi-city, the receipt starts pricing it (or at least presenting it as priced in) the overseas currency of the departure city. In previous cases it's presented something like 123.45 Euro when in fact it is 123.45 Canadian. It *says* it's Euro but it's actually CDN.
Originally Posted by
zkzkz
I don't think you've posted enough data for anyone to do more than speculate. Ideally if you had the full receipt from pre-change and post-change it would be a start.
The only thing missing from the full receipt post-change is boilerplate stuff that is on every receipt, plus the flight dates and times, that it's all in latitude, and the fare class. The pre-change receipt doesn't include anything else other than explicit mention which show no change or cancellation fee. I could redact any personal stuff and post them if you thought it would add something.
Originally Posted by
zkzkz
And it would also be good to have the original receipt to try to narrow down when the NONREF endorsement appeared.
I don't know when it appears, but it certainly isn't on the original receipt and I have not received any other receipt other than the post-change one.
Originally Posted by
zkzkz
Hm. That's $307CAD in taxes refunded in this change -- I wonder if there's another $10 in taxes and for some reason the taxes are marked NONREF. Though I can't see how that makes sense.
Where do you get that number from? Wouldn't I only be refunded the Germany charges?
Originally Posted by
zkzkz
I am a bit puzzled why you were charged APD for a flight *to* the UK. I thought that would have been charged in the original booking for the departing flight and unchanged by your >change to your return.
yes, good point. I have no idea. My outbound never changed and was always EDI-YYZ-YOW.
Originally Posted by
zkzkz
Hm... actually.... maybe this explains the NONREF. It seems you were charged the difference between the lower and upper rates of APD -- presumably because of your already flown upgrade. And since that upgrade was already flown that APD is non-refundable. 185GBP in CAD is $316. It still doesn't quite make sense since only the difference is in this receipt so why would it mark the whole tax nonref?
If that's true this is new information. I've always wondered why AC didn't charge the APD difference on upgrades but it looks like maybe they do if you touch the ticket again after flying the upgrade
Thanks. Yes, you figured that part out surely. Originally I was charged £87 APD, the reduced rate for Band B. And yes, the extra £104 APD on the receipt shows they're now charging is exactly the difference between that and the standard rate in Band B. So as you discovered they are now charging me for the extra duty payable on my upgrade to PY.
The total APD is £191, which is suspiciously close to $317 CDN. And it's now marking the whole-tax as non-refundable because all £191/$317 CDN (if they're treating those as the same) is treated as having already been paid to H.M.'s Treasury.