FlyerTalk Forums - View Single Post - Problems with Hertz as a Rapid Reward "partner"
Thread: Problems with Hertz as a Rapid Reward "partner"
View Single Post
Old Dec 3, 2023 | 3:58 pm
  #5  
screeton
All eyes on you!
15 Years on Site
 
Join Date: Apr 2007
Location: Central US
Programs: WN CP, HHonors, Hyatt Platinum, IHG Premier, Amtrak
Posts: 557
Problems once again with Hertz...a four day rental in September 2023 in AUS. My Hertz gold profile says to apply SWA rapid reward points, NOT the Hertz Gold points (which charge a 50% point penalty if a change is made in reservation). First request for missing points filed 10-23, second request filed 12-3, and to date no response and no SWA points for this rental which was now 11+ weeks ago. Hertz customer service is increasingly flaky. Is anyone else having problem getting RapidReward points from Hertz filed in a timely manner?
screeton is offline  
Reply