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Thread: Why does my Nexus not work at kiosks, but works with agents?
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Old Dec 1, 2023 | 5:19 pm
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yvr76
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Originally Posted by xobile
What is your citizenship? There’s a known issue with Canadian kiosks not recognizing Nexus cards from Indians who have Nexus (US permanent residents), as a biometric passport is required, which India broadly does not have.
We're both Canadian. We wound up crossing at YYZ last week, but couldn't use our Nexus cards as our son doesn't have one yet. Not sure what security checks they need to do for a 4 year old ,but his application has been pending for almost 1 year.
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