Originally Posted by
jaclim
I was very specific in spelling out the exact flight from SIN-YVR, YVR-YYC and coming back the same way. I even gave him details of date/time/flight number. But to no avail.
Because it simply isn't available. SIN-YVR nonstop is very difficult for AC's own members, let alone partners.
If AC chooses not to make seats available for redemption, there's nothing even the most competent agent at ION can do.