FlyerTalk Forums - View Single Post - Issues, bugs and glitches on ba.com website [2019-2024]
Old Dec 1, 2023 | 6:41 am
  #1033  
Reetmafreen
50 Countries Visited
5 Years on Site
 
Join Date: Apr 2016
Location: San Diego
Programs: GGL
Posts: 1,274
Originally Posted by progapanda
I'm in the same situation here. The e-mail I received tells me to log in as usual and that I will be prompted to set up a new password and receive an e-mail/SMS text code, however the website doesn't let me log in using my normal credentials at all to get to that next stage of setting a new password and getting a code.
I got round this loop by selecting the “forgot password” link. I received an email to change my password which I did and after logging in with the new password, I was prompted to change it and went through the pin verification process.
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