Originally Posted by
antonius66
I love how Hyatt likes to significantly change benefits and then always say, well, no one uses it, so we decided to basically gut it. If no one uses GoH more than 2x a year, why put a cap and make it so you have to give up other stuff to "choose" GoH?
My guess is that the average Globalist used GoH a couple of times a year, but there were some number of them who told all their friends "transfer me your points for a reservation and I'll make the reservation as GoH for you". Those are the ones Hyatt would want to limit.