Originally Posted by bocastephen

The do the sign boards but there are too many contractors from what seems like different companies and with different job roles who don’t communicate and are often giving out incorrect information. LAX is a major focus city for EVA, but given their cost cutting, they refuse to staff sufficient employees at the foreign stations and the result is disorderly chaos until a few minutes before boarding.

Now I will need to add, since I was made aware of this information, although it was through a third party who works at EVA, that since the ouster of the ex CEO and the family squabble, new management is laser focused on cost cutting and getting costs as low as possible. My source is a family friend whose patient is a pilot and who discussed their own concerns over the cost cutting which is also affecting aircraft maintenance and safety.

Inflight catering is still pretty much top notch, just the portion sizes have been sized for a non hungry child - although United is no slouch in that department either.

It’s becoming clear that the best course for EVA is the removal of the current CEO and possibly the board.