FlyerTalk Forums - View Single Post - Marriott App says "I've been upgraded" when I'm not when I arrive.....

Nov 30, 2023 | 7:27 am

#9

kaizen7

Join Date: Feb 2018

Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver

Posts: 3,237

Problem is hotel FD can change the room assignment (even room from successful SNA) at anytime.

And some brainless FD somehow can proudly announce that you have been upgraded to their base room.
Maybe initially they assign the guest to their broom closet then upgrade the guest to the proper room.
.

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